Well, it isn't actually 'new'. In fact, it's been around for a long time. But this week I've been giving it out more frequently and have been impressed by the immediate results it provides.
"It" is attention and a kind word.
When I have encountered less-than-pleasant customers at the pharmacy, I have always tried to be cordial - with the hopes they will lighten up a bit, too. But this past week I decided to go further. Rather than reacting to my situations, I tried to shape them.
I noticed the beautiful earrings one woman was wearing, and I told her how much I liked them.
I complimented another woman on her pretty shirt.
A 96-year-old woman walked up to the counter and I told her how wonderful she looked.
Spent some time talking with a 9-year-old boy while his mom's prescription was getting finished, and encouraged him to help his mom through her illness.
And I noticed a similar response from each of these individuals.
*Smiles on their faces.
*Brightness in their eyes.
*A lift in their voices.
*Even an appearance of standing a little taller.
It was so easy! I paid attention to these people. Looked at them, saw remarkable things, and said so. And they responded immediately.
Working in the pharmacy, I have become increasingly aware of our tendency to point out that which is unsatisfactory - our propensity to complain. (As if mothering didn't show me enough of that behavior!) But it has also given me the opportunity to 'experiment' on several individuals each day, to confirm how effective attention and a kind word can be at lifting a person's spirits.
You don't need a prescription for this medicine, and there are no over dose warnings. Take it with or without food. It will not make you drowsy or dizzy. Apply it liberally whenever you have the opportunity!